Small business start ups focus on people, not process. The right people are critical for establishing the vision of the business, convincing investors that the business will be competently staffed, and ultimately executing the business model day after day.

Once established, however, nearly all small businesses put their survival at risk by failing to shift the focus to process and away from people. Sooner or later, key staff will leave and new staff must be hired to replace them. But if the experience of departing staff is the only embodiment of the business process, who will teach the business to new staff? Sooner or later, the realities of your market will change and your business processes will have to adjust. But if your business process resides only in the minds of key employees, how do you examine and analyze that process, and how do you communicate the changes to stakeholders?

TDSI will help you shift your focus from people to process by documenting your current business processes and practices. We’ll assign experienced software engineers to:

1.         Understand and define the physical model of your process

2.         Extract the logical model of your process

3.         Document the logical model as a structured specification

This structured specification will represent the current reality of your business and become your baseline for change.

We perform Process Definition under a time and materials agreement. It will specify hourly rates for assigned individuals and require reimbursement for travel expenses (except for local Baltimore/Washington DC Metro travel) and any services or materials that may become necessary to fulfill the contract.